Operations Assistant - Client: Food Technology

Department: Boutique Client

Employment Type: Freelance

Location: LatAm - Argentina

Reporting To: Client via Magic

Compensation: $5.00 / hour

DescriptionAbout the ClientOur client is a rapidly growing technology company founded in 2017 by a former Tesla engineer, revolutionizing the restaurant industry through AI-powered beverage automation. Their smart dispensing platform, which has seen 5x growth since 2022, enables restaurants to serve premium craft beverages - from boba teas to tropical smoothies - in under 20 seconds. Using intelligent AI and data-driven decision making, they help restaurants boost profitability through expanded drink menus while solving key industry challenges like wait times and staff efficiency.
\nWhy this role exists
The Operations Assistant serves as a critical support pillar for the Operations Manager, ensuring seamless documentation flow and data accuracy in a rapidly scaling business. This role bridges the gap between customer data, operational documentation, and reporting requirements to maintain efficient business processes.

The Impact you’ll makeDocument Processing\nOrganize invoices, shipping documents, and inventory reports\nMaintain standardized filing systems\nProcess and track operational documentation\nData Management\nConvert non-standardized customer data into defined formats\nMaintain databases and spreadsheets with high accuracy\nUpdate records following established procedures\nReporting & Analysis\nSupport the creation of operational reports\nExecute SOPs for PO/Invoice creation\nMaintain accurate reporting records\nAdministrative Coordination\nSchedule and arrange meetings for the Operations Manager\nFollow standard operating procedures\nSupport time-sensitive operational requests\n

Skills, Knowledge and ExpertiseRequired:\n2-3 years experience in administrative or operations support role\n2+ years experience with data entry and documentation management\nProven experience with database and spreadsheet maintenance\nStrong proficiency in MS Office Suite, especially Excel\nNative English proficiency (non-negotiable)\nMust be available during EST business hours\nWFH Set-Up:\nComputer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.\nInternet speed of at least 40MBPS\nHeadset with an extended mic that has noise cancellation and a webcam\nBack-up computer and internet connection\nQuiet, dedicated workspace at home\n\n\nYour Superpowers:\nExcel mastery for data management\nSharp eye for detail and error detection\nProcess improvement mindset\nClear written communication\nStrong organizational skills\nAbility to prioritize effectively\nYou should apply if… \nYou find satisfaction in creating efficient systems\nYour attention to detail is consistently praised\nYou can work independently while following established processes\nYou're energized by bringing order to complex information\nYou're naturally proactive in identifying and solving problems\n\nWhat to expect...

\nWork Setup:\nRemote position\nMust have a reliable internet connection and a quiet workspace\nRequired to provide own computer with Intel Core i5 or something similar or higher operating system\nWorking Hours:\nTentative, subject to change: Monday to Friday from 8 AM to 5 PM EST (Eastern Standard Time)\n40 hours per week\nCompensation:\n$5 per hour\nNo benefits package included\n

Benefits