Responsibilities include, but are not limited to: Provide operational support to the International Banking Division Team / Division. Prepare and Process account opening forms with respective internal departments, including Bank Secrecy Act / Anti Money Laundering. Provide operational support by creating, preparing, reviewing and backing up W8 documentation within appropriate set deadlines. Perform and process all account maintenance utilizing all resources available. Participate in departmental projects. Review and enter data information into appropriate databases. Retrieve data for team members upon request. Follow all policies and procedures and adhere to compliance guidelines. Perform other duties as assigned which include serving as a CRA back-up for staff coverage, when needed. Participates and supports community events, CRA initiatives, activities and programs. Track issues and escalate unresolved issues through proper channels.