Boston, MA
21 days ago
Operations Associate

Who We Are:

We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 1,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by different restaurants that come onsite and serve fresh lunch from their chef’s unique menus. Now with over 30 million meals sold, Fooda operates in over 20 major US cities with plans for continued expansion. Eight out of ten employees believe Fooda is one of their company’s top perks.

Position Overview

As an Operations Associate you will be responsible for creating and implementing the monthly operations schedule as well as overseeing the daily operations of the Boston market.  Daily operations include: ensuring all aspects of an event are accounted for and properly tracked using Fooda’s technology platforms, working with our partners to fill holes in our schedule and solving any other day to day exceptions that arise.  This role will also work closely with the Operations Manager and Operations Account Executives to manage our client and partner relationships. 

What You’ll Be Doing:

Create, implement and manage the monthly operations schedule for our clients and partnersManage the daily operations of the operations business. This includes problem solving for last minute cancelations, late arrivals, billing issues, client or consumer complaints as well as proactively managing our email scheduling tool for consumersProvide administrative support, updating and maintaining data in appropriate systems to ensure smooth operations and data integrityProvide reporting insights to your team regarding sales and operations performance

Who You Are:

You love process, you work fast and care about the detailsYou are very organized and detail oriented. Type-A personality is a plus!You are savvy with technology and will be comfortable in a fast-paced startupExcel doesn’t scare you, in fact it makes you better and faster!You are optimistic in the face of problems and know that you’re capable of finding solutionsYou are able to lift and carry up to 40 lbs and stand for up to two hoursYou have strong communication skills and are comfortable giving directionYou think quick on your feet and are able to make quick, sound decisions

What We’ll Hook You Up With:

Competitive market salary and stock options based on experienceComprehensive health, dental and vision insurance plans401k retirement plan with company matchPaid maternity and parental leave benefitsFlexible spending accountsCompany-issued laptopDaily subsidized lunch program (ours!) and free food and beverages in the officeA fulfilling, challenging adventure of a work experience

Must be authorized to work in the United States on a full-time basis. No recruiters please.

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