The Operations Associate is primarily responsible in handling organizational and clerical support tasks for the Loft and Shared Services team, which include, but not limited to, receiving and sending of documents, organizing files, monitoring of projects, coordinating with internal departments and external clients.

The Operations Associate must possess excellent interpersonal skills that allow him or her to deal with internal and external customers effectively. Ultimately, the Operations Associate must be able to deliver quality work output under minimal supervision, be able to deliver pertinent reports and documentation as required, and must demonstrate strong time management and organizational skills.

Responsibilities:

Work closely with the Loft and Shared Services team to provide support as needed Maintain an effective and organized filing system, and ensure that documents (both hard and soft copies) are readily available when needed Ensure queries and concerns from internal and external parties (e-mail, SMS, and calls) are addressed professionally and promptly Monitor and keep track of project status and provide updates accordingly Generate relevant reports as needed Be able to report at our HQ in Ortigas on a daily basis Other duties that may be assigned by division head