Position:Operations Associate (English Speaker)

Job Description:

ABOUT THE ROLE:

Arrow ECS is a specialist IT distributor providing enterprise-class solutions and services focused on data storage, network security, enterprise software, virtualization and access infrastructure.

Working with our channel partners, we optimize the efficiency with which organizations can store, manage, protect and deploy their data, equipping them with secure access to business-critical information at any time, from any location, on any device.

Through close alliances with the world’s leading vendors, we deliver innovative solutions, complemented by an impressive portfolio of expert professional services and IT training. We support our channel partners from initial consultation, planning and design, engineering build through to implementation and post-sales care.

The Operations Administrator role will require the post-holder to eventually provide support to the Operations Specialists on a day to day basis which will entail close liaison between Arrow ECS’s Suppliers and our Sales Team. You have the opportunity to work with a motivated team in collegial atmosphere with possibility for further development within the company.

WHAT YOU WILL DO:

Processing/progressing orders and working closely with the Quote & configuration and Renewals team to check pricing and discounts, etcPurchase order placementUpdate Customer and Customer Service on PO progress, shipment dates, delivery dates, POD’sClaim proceduresWarranty RegistrationsReconciliation of invoicesSupport for all aspects of stock managementClaim reconciliation and escalation of anomalies/errors through to resolution.Credit note reconciliation and escalation of anomalies/errors through to resolution.Support for all aspects of stock management

WHAT WE OFFER:

Excellent training opportunitiesPermanent job contractPrivate medical healthcareMyBenefit systemFantastic working culture where you can make an impactNice office facility in an easy-to-reach locationBroad selection of teas, coffee and fresh fruitsFriendly work atmosphereCasual dress policyDue to the nature of this role flexibility will be required in order to meet the needs of the role especially at month and quarter ends. UK bank holidays will apply.

 WHAT WE LOOK FOR:

Previous experience of working in a business service sector (Purchasing Department) will be advantageous,Excellent written English skills,Honest, hardworking, self motivated, reliable and diligent,Fully accountable and take ownership to resolution,Excellent administration skills,Excellent communication skills, with the ability to liaise with both internal and external contacts at all levels,Able to work as part of a team or on their own initiative,Ability to pay close attention to detail,Able to work towards tight deadlines,Good knowledge of Microsoft packages  – Excel, Word, Microsoft Outlook .

Location:MA-Casablanca, Morocco (Boulevard Al Quods)

Time Type:Full time

Job Category:Business Support