Hong Kong, HK
35 days ago
Operations Business Solutions, Senior Analyst

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

Collaborate with internal and external partners to successfully implement company’s strategic targets and Operations goals with human-centered, transformative and innovative solutions in an Agile way of working.

Responsibilities:

Insurance operations support, transformation and Digitalization / Applications projectsSupports and facilitates dynamic project team and works closely with overseas operation service team to support on the full cycle of project execution to ensure the timely deliveryInteracts with end users, prepares business requirements and user stories with relevant acceptance criteriaImplements testing of solutions and workflow progress, may include on-site business visitsParticipates in project team meetings, working groups meetings, daily standup meeting and scrum ceremonies with partners and proactively share new insights, knowledge and potential challengesShares knowledges on subject matter expertise with team members and partnersProvides technical and business training and support to team members to be familiarized with the working environment and act as a buddy to guide the teammate throughout the onboarding journey

Requirements:

University degree holder (preferably in insurance, computer science and business fields), with minimum 3 years of working experience in insurance company/financial institutionsGood communication and interpersonal skillsExcellent command of spoken/written English and ChineseExcellent analytical and problem-solving skillsAccountable with a solid sense of customer centricityYou are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Confirm your E-mail: Send Email