Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do We are looking for an Operations Center Engineer who is eager to develop their skills in system operations, troubleshooting, and automation. In this role, you’ll work closely with other engineers to support our infrastructure, resolve operational issues, and contribute to improving our systems. This is a phenomenal opportunity for someone with a solid technical foundation who is passionate about learning and wants to make an impact in a supportive and dynamic environment. Responsibility: Monitor system health and performance, responding to alerts and resolving issues to ensure reliable operations Contribute to the development and maintenance of technical documentation, including runbooks and standard operating procedures (SOPs) Participate in operational tasks such as software updates, system patching, and user access management Support efforts to identify opportunities for automation and contribute to scripting and tools development under the guidance of other engineers Collaborate with team members to ensure operational best practices are followed and improved upon Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic: 2+ years of experience in IT, system administration or a related field Foundational knowledge of operating systems, networking, or cloud technologies Experience with monitoring, logging, or cloud platforms Exposure to automation tools or practices and a strong interest in learning more about DevOps Familiarity with version control systems like Git is a plus Passion for technology and enthusiasm for solving real-world problems Preferred: 3+ years experience in IT, system administration, or a related field Hands on experience deploying/managing operating systems, networking, or cloud technologies Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI #LI-BP1