Pittsburgh, Pennsylvania, United States
21 hours ago
Operations Clerk - Customer Service

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Assist the Customer Service and other Departments through data entry into proprietary RRD systems.  Responsibilities include:

Perform routine clerical duties/data entry alongside of and in support of the Customer Service Reps. Maintain records, compile reports and perform other clerical duties as needed.Responsible for data entry (using proprietary RRD systems), checking or verifying information, and responding to data requests.Rotate through manufacturing departments throughout the day, gathering and distributing job related data and schedules. May assist with data entry in other departments such as Shipping, Scheduling and/or Fulfillment.  

QualificationsExperience processing orders and changes.Intermediate to Advanced skills in Microsoft Word, Excel, PowerPointAbility to quickly learn proprietary systemsMust be able to work in a team environment.Excellent written and oral communication Provide premiere service to clients with a “can do” attitude.Desire to train across multiple job functions for increased utilizationAbility to handle information confidentiallyPerform general clerical duties to include but not limited to: copying, emailing, and filing

Additional Information

The pay range for this role at the noted location is $18.50 - $22/ hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

Confirm your E-mail: Send Email