Client Implementation & Service, AVP

Who we are looking for

The successful candidate in this role will work with teams across the globe, helping colleagues achieve role clarity and consistency and giving leadership insights into project health, risks, and opportunities to respond dynamically.

Why this role is important to us

State Street Client Service’s ambition is to do better everyday, transforming  the industry through our client delivery and creating a dynamic, high-performing organization. Client Service Global Strategic Projects enables that ambition by managing the transformative and strategic projects that drive meaningful outcomes to our clients, employees, and State Street’s investors.

What you will be responsible for

Lead the end-to-end planning and management of a small to medium projects/initiatives or a component of a large projectsUnder direct supervision, plan, organize, and control the activities of cross-functional project teamsDevelop and maintain an end-to-end project planCoordinate project scope controlCoordinate overall project communications, risks, and issues resolutionCoordinate project tracking and reportingCoordinate on time deliveryCoordinate communication with sponsors and management concerning the project status and issuesDevelop reports and provide weekly updates to senior managementPrepare and interpret patterns and trends in dataClearly communicate both verbally and in written formatDemonstrate an understanding of the impact of problems across the organization and facilitate a collaborative solutionEagerly contribute to the continuous improvement of the project management discipline, tools, and reporting

What we value:

5+ years’ experience in project management and/or process improvement ideally in the financial services industry.Demonstrated success as a project manager in global initiatives across multiple teams.Independent, strategic thinker with an understanding of banking and/or financial services.Ability to operate strategically with a global mindsetStrong organizational awareness with ability to facilitate and resolve conflicts; and risk optimized decisions under time pressure.Demonstrated strong relationship management and communications/influencing skills across all levels of a global and complex organization;Strict attention to detail is required; and a propensity to drive issues toward resolution.Keen awareness and appreciation for teamwork and collaboration; this role will require the candidate to be adept/effective at interpersonal interactions in order to introduce and influence change within the organization.Strong verbal and written communication skills, especially in PowerPoint; assimilate information for senior executives concisely and appropriately for the situation at hand.

Qualifications

Recognized credentials or experience in the project management and/or process improvement Excellent skills with PowerPoint, Excel, SharePoint, Power Automate, Scheduler or similar reporting, analytical, or scheduling applications  Expertise with project management methodology and tools Excellent client facing, internal and senior executive communication skillsHigh attention to detailB.A. or B.S degree

Salary Range:

$70,000 - $115,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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