Description

Position Summary

The Workplace Associate provides comprehensive workplace management services to create a best-in-class experience while supporting routine facility operations. As the first point of contact at Reception this pivotal role delivers authentic service experiences that strengthen the bond between JLL our clients and their guests. The position involves continuous monitoring of facility conditions procurement management work order coordination and welcoming employees with genuine hospitality. This role maintains smooth operations through exceptional customer service, thoughtful administrative support and execution of duties to the highest professional standards.

Key Responsibilities

Site Operations

Create a comfortable welcoming and hospitable environment for employees and guests

Handle internal and external communications including monitoring the main phone line

Anticipate client needs through observation to create memorable experiences

Perform additional responsibilities as assigned by the Facilities Manager

Support the Workplace Management team with tactical planning and daily operations

Provide facility-specific assistance to the project management team

Schedule coordinate and communicate maintenance activities

Manage internal and building work order systems and invoice processing

Workplace Experience

Provide authentic caring and timely services to create a welcoming environment

Serve as a solution provider by directing teammates and guests to appropriate points of contact

Monitor office/facility conditions continuously

Ensure appropriate follow-up with teammates and stakeholders

Provide direction to vendors and service providers to ensure excellent coordination of work

Assist with meeting and conference room reservations

Visitor Management

Deliver personable and efficient visitor registration services

Ensure regulatory compliance in visitor access systems

Execute emergency response plans when necessary to ensure safety of clients and guests

Kitchen Management

Maintain cleanliness of kitchen and break areas

Monitor and stock snacks drinks paper goods and utensils

Place orders for kitchen supplies as needed

Ensure proper functioning of beverage machines and coordinate repairs when necessary

Mail Services

Organize receipt and delivery of mail and courier services

Manage mail distribution

Process outgoing packages and overnight deliveries

Compliance

Administer and maintain badge access for the office

Support budgetary requests analysis and reporting

Follow all HSSE guidelines

Qualifications

Education

Associate's degree in facilities management building management business or related field OR 2 years of experience in Facility or Property Administration

Skills and Knowledge

Superior customer service skills

Ability to maintain professionalism in stressful situations

Effective planning and time management skills

Ability to multitask and work independently

Experience with Corrigo or other CMMS/Automated Work Order systems

Proficiency in Microsoft Office applications

Strong written and verbal communication skills

Excellent organizational abilities and collaborative approach

Technical Requirements

Advanced proficiency in Excel for customizing administrative reports

Skills

customer service

Top Skills Details

customer service

Experience Level

Intermediate Level

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: 

· Medical, dental & vision 

· 401(k)/Roth

· Insurance (Basic/Supplemental Life & AD&D) 

· Short and long-term disability 

· Health & Dependent Care Spending Accounts (HSA & DCFSA) 

· Transportation benefits 

· Employee Assistance Program 

.Time Off/Leave (PTO, Vacation or Sick Leave)

Pay and Benefits

The pay range for this position is $21.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Seattle,WA.

Application Deadline

This position is anticipated to close on Jul 9, 2025.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.