Job Description:

Operations Coordinator (12-Month Fixed Term Contract)

Waltham Petcare Science Institute

As an Operations Coordinator at Mars, you will drive operational excellence in one or more animal care units, ensuring high standards of welfare, efficiency, and data quality. This role focuses on team leadership without direct reports, using lean manufacturing principles to streamline processes, optimize resources, and improve workflows. You will collaborate with multiple stakeholders and oversee key operational and continuous improvement initiatives, to enhance unit performance.

What are we looking for? 

Experience in research operations, animal care management, or manufacturing environments.

Knowledge of lean manufacturing, process optimization, and operational excellence.

Proven ability to lead cross-functional teams and influence stakeholders.

Strong organizational and problem-solving skills to drive efficiency.

Key Responsibilities:

Oversee unit operations, ensuring compliance, efficiency, and high welfare standards.

Apply lean principles to optimize work processes and eliminate inefficiencies.

Lead daily team briefings, assigning tasks and ensuring smooth workflows.

Monitor data quality, operational metrics, and process performance.

Coach and train associates, fostering a culture of continuous improvement.

Manage scheduling and resource allocation to maximize productivity.

Identify and implement operational improvements in safety, quality, and efficiency.

Supervise a team of approximately 25 associates and 5 contractors, fostering a collaborative, high-performance culture.

Working Monday-Friday, 37.5 hours per week, and performing as a senior site supervisor for 12 weekends a year & up to 3 bank holidays.

What can you expect from Mars? 

Work with diverse and talented Associates, all guided by The Five Principles.  

Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today. 

Best-in-class learning and development support from day one, including access to our in-house Mars University.

An industry-competitive salary and benefits package, including a company bonus.

Find out more about what Mars can offer you by visiting our Global Careers site.

Mars is committed to providing access, equal opportunity, and reasonable adjustments for individuals with disabilities, long-term health conditions or are neurodiverse during the application and recruitment process. To request reasonable adjustments, complete our Reasonable Adjustment Request Form here

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Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.