The Operations Coordinator owns the complete customer purchase order execution, including the collection and preparation of relevant information needed for customer purchase order execution for all business groups from order entry till invoicing. Coordinates and monitors the end-to-end order execution, constraints solving and escalations. 
 

Impact – Ensures accuracy and quality in own work, with minimal impact on projects and customers. Meets operational targets consistently.

Scope & Contribution – Functions as an individual contributor in a support or entry-level professional role, handling semi-routine tasks with standard decision-making.

Innovation – Follows established procedures, seeks guidance for non-standard situations, and gathers information for problem-solving. Requires supervision and coaching when needed.

Communication – Shares and receives information effectively with internal and external parties. Clearly communicates within the team and occasionally influences policies and procedures.

Knowledge & Experience – Degree or equivalent in Logistics or related field. Proficiency in Microsoft tools, especially Excel and Power BI.

 

Oversee complete customer purchase order execution, including information collection and preparation.Coordinate and monitor end-to-end order execution, resolving constraints and managing escalations.Validate and process customer order intake, ensuring accuracy and efficiency.Manage procurement and ordering processes, covering hardware, software, and services.Trigger and track transactions, including purchase orders, sales orders, delivery notes, and invoices.Coordinate distribution and logistics, planning transportation and verifying freight costs.Support customer invoicing, ensuring validation and accuracy.Collaborate effectively with teammates to drive successful project execution.