The Operations Coordinator will be integral to the internal operations for the company and supporting operations needs as determined by the Director of Operations. This person would work closely with our team of exterior cleaning service providers to handle the administrative, logistics, and data-related tasks that help keep our operations running smoothly. We are: A service business that has grown quickly through great hiring, excellent service, and word-of-mouth. We bring tech-savvy service to a field where that is rare, and our clients rely on it and love us for it. We provide exterior property maintenance services to commercial clients - mainly pressure washing, gutter cleaning, and window cleaning. See more about us at www.SouthernOR.com. We commit to providing employment opportunities to highly skilled and motivated candidates so that their work at SOR can be a career, not just a job. We seek a candidate who is willing to learn and grow through on-the-job training, mentorship, and outside educational opportunities. That said, some experience is needed as detailed below. You are: A motivated individual with some education and real-world experience under your belt. You’re ready to fully own the role, including learning what we do and how we do it, so you have the context needed to help us demonstrate our value and continue our growth. You’re eager for a small business environment that allows you to wear several hats and see your work creating tangible value for your colleagues and the company. Our ideal candidate is: + A self-starter who learns quickly. If you’re not, you will feel as though you’ve been thrown in the deep end at SOR. If you are, you’ll thrive and love getting to put your skills to work. + Organized with a high level of attention to detail. You possess a love of bringing order from chaos. + Tech-savvy: You'd be glad to be provided a MacBook and you'd know what to do with it (excel, apps, SAAS experience needed) + Independent: Once you get a little context and direction, you can take it from there and make it happen. + Reliable: You do what you say you will. + Ethical: you earn the trust we place in you. You choose to do the right thing. + A person who takes pride in their work and has a willingness to learn and improve (no matter how experienced, smart, or successful you are). + Someone with a desire to be part of a team and who enjoys being on a winning team. + A positive attitude and willingness to work with a team. Great communication with co-workers and supervisors. + Professionalism: You understand that your mind needs to be sharp to do your best work and keep those around you safe and you understand we are a drug-free workplace Additional Requirements: North Carolina Driver License Good driving record with 3+ years of experience (so that we can add you to our insurance policies) Physical Requirements: + Primarily desk/sedentary work, vehicle-based work, and tasks in and around the warehouse area. + Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. + Must have the ability to lift and small carry parcels, packages and other items, to walk short distances, and drive a vehicle to deliver and pick up materials. + Must be able to execute safety protocols. Usual schedule: + M-F BY 7:30AM SHARP (punctuality is critical here); 40 hours per week + Weekends off + Holidays off + PTO provided Compensation: + Salary (paid weekly) + Benefits (subsidized health insurance, supplemental coverage options like dental, vision, etc.) + Matched retirement savings options through Vanguard JOB DESCRIPTION DETAILS: ServiceTrade Administration : + Confirm jobs are ready for invoicing (close out jobs) + Update future jobs and services based on actual time spent (driving plus on-site) + Prepare monthly audits of job items, COGS, hydrant meter, and equipment Support Operations Team: + Technician Scorecards + Daily/ weekly/ monthly reports + Coordination of meters and equipment rentals + Out of town job requests Required Skills/Abilities: + Authorization to drive SOR vehicles + Highly motivated and self-driven + Excellent data and analytical skills, including Excel, Google Sheets, etc. + Excellent verbal and written communication skills + Engaged and committed to the job + Independently efficient with no requirement for micromanagement in order to accomplish tasks + Responsive to inquiries and requests + Proactively communicates relevant information + Possesses a proactive "can-do" attitude + Willingness to learn and be coached + Strong problem-solving abilities This role is 100% in-person, in-office (North Raleigh, 27615). We provide a company-owned macbook air and either a company-owned iphone or a reimbursement if you bring your own phone. SOR is an equal opportunity employer and follows all applicable laws. Applicants must be authorized to work in the U.S. without restriction; we cannot sponsor visas. SOR uses e-Verify. We may request race, ethnicity, and gender information for EEO reporting. Providing this is voluntary and will not affect your application. Please note: We do not accept unsolicited resumes or offers of services from recruitment agencies or headhunters. All inquiries must be made directly by applicants. Thank you for your understanding. Department Operations Employment Type Full-Time Minimum Experience Entry-level Compensation 50,000