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Job Description:
Beacon Hill's client is seeking a detail-oriented and efficient Operations Coordinator to support logistics and customer service functions. The ideal candidate will excel in task execution, communication, and problem-solving while ensuring accuracy and efficiency in daily operations.

This is an exciting contract opportunity that has possibility for hire that is onsite in Eden Praire, MN.

Key Responsibilities:Primary Tasks:Process orders, activate shipments, and coordinate scheduling.Track and trace shipments, manage invoicing, and update financial records.Handle carrier payments and resolve related issues.Manage order cancellations, event updates, load assignments, and scheduling.Monitoring & Communication:Monitor task boards and emails to address customer and carrier requests.Accurately document events using standard operating procedures (SOPs).Follow escalation protocols and ensure customer and carrier satisfaction.Validate and maintain accurate load data in operational systems.Additional Duties:Perform other responsibilities based on team needs.Qualifications:Required:High school diploma or GED.Minimum 2 years of experience in call center customer service or logistics.Availability for evening and/or weekend shifts (as needed).Preferred:Bachelor's degree from an accredited institution.Proficiency in Microsoft Office Suite.Strong communication, prioritization, and time management skills.Experience requiring attention to detail.Commitment to a diverse and inclusive work environment.

This is an excellent opportunity for a motivated individual seeking to grow in a fast-paced and dynamic environment.

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