Adecco Staffing is seeking a highly skilled **Operations Director** for a rapidly growing company in Fresno. This key leadership role offers the opportunity to shape business strategies and drive operational excellence, supporting sustainable growth and long-term success. **Job Overview** The **Operations Director** will be responsible for overseeing daily operations and driving efficiency across all departments. The ideal candidate is an experienced leader with deep expertise in regulated industries, a proven ability to manage high-performing teams, and a strategic mindset to implement organizational improvements. Working closely with senior leadership, this individual will focus on operational strategy, team development, and continuous improvement to meet company objectives. **Key Responsibilities** **Leadership & Management** + Lead and manage the operations team, ensuring alignment with company goals and values. + Foster a positive and productive work environment by addressing issues promptly and professionally. + Oversee back-office operations, including policy management, compliance, and other core processes. + Monitor workforce productivity and implement strategies to enhance operational performance. + Ensure departmental initiatives align with the company’s business plans and strategic vision. **Team Development** + Design and deliver training programs to promote professional growth and reinforce key processes. + Encourage a culture of continuous improvement, identifying opportunities to optimize team performance. + Provide constructive feedback and mentorship to ensure teams achieve or exceed expectations. **Operational Efficiency** + Implement and manage CRM systems and other operational tools to improve efficiency and customer satisfaction. + Streamline and oversee processes to ensure seamless execution across the organization. + Drive innovation by introducing new technologies and best practices that enhance operational effectiveness. **Qualifications** **Experience** + 10+ years of experience in a regulated industry. + 8+ years in leadership or management roles, with a track record of success. + Experience with compliance, policy management systems, and billing systems. **Skills & Competencies** + Strong leadership and interpersonal skills to inspire and motivate teams. + Extensive knowledge of industry regulations, principles, and best practices. + Proficiency in CRM tools and Microsoft Office Suite. + Strategic thinking with the ability to develop and execute effective plans. + Excellent communication skills to engage with stakeholders at all levels. + Proven expertise in implementing technologies to improve efficiency. **Why Join Adecco Staffing?** + Competitive salary and comprehensive benefits. + Opportunity to lead and influence a growing organization. + A collaborative and supportive work environment. + Clear pathways for career advancement. **Compensation & Benefits** **Pay:** $70,000 - $90,000 per year **Pay Types:** + Bonus pay + Other incentives **Benefits:** + Paid time off + Health, dental, and vision insurance **Job Details** **Type:** Full-time **Schedule:** + 8-hour shifts + Weekend availability + On-call requirements + Monday to Friday **Education:** High school diploma or equivalent required. **Work Location:** On-site in Fresno If you’re an experienced leader with a passion for operational excellence and team development, we invite you to apply for this exciting opportunity! Apply Online at www.adeccousa.com. **Pay Details:** $70,000.00 to $90,000.00 per year Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance