Description Amazon is seeking an Operations Engineer to support the Amazon Logistics North America (AMZL NA) Capacity Engineering team. This role will manage the capacity of multiple last mile sites and partner with Topology, Operations, Design/Process/Network Engineering, Finance, and other planning teams to build a reliable view of short/mid/long term capacity. In this role, the Operations Engineer will drive innovation in developing the future of delivery operations to better serve customers and maximize the utilization of Amazon assets by increasing network capacity with frugal solutions. This is a high visibility role working with senior leaders to enable strategic and tactical decision-making. Key job responsibilities • Work independently with internal and external teams to successfully manage the lifecycle of challenging projects, and act as owner in delivering on project objectives and targets. Projects may span organizations or geographies in support of business objectives. • Actively participate in firm engineering reviews, and make tangible impact on the proposed solutions on an individual system or its components, on the overall systems architecture, and on facility processes. • Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines. Proactively assess stakeholders’ dependencies and milestones, problem-solve and drive solutions to mitigate the impact from the issues. • Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/system installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies. • Lead effective meetings by setting the objectives, putting the right people in the room and driving detailed business and technical discussions/alignment. Document meeting discussions, decisions and future steps, ensuring alignment on expectations with internal partner teams and outside vendors. • Promptly and accurately communicate project status, risk analysis and risk mitigation plans. Effectively answer project questions in detail, and regularly produce clear and concise summaries for the project to leadership/management team. • Competently articulate system and/or equipment designs, including layouts, technical specifications and functional capabilities to internal customers and partner teams. • Efficiently manage change order controls, purchase orders, and invoice validation/approvals. • Excel at building strong working relationships with internal and external stakeholders across multiple projects. • Identify and lead process improvement initiatives that improve the Engineering and cross-teams’ efficiencies, optimizing the teams’ value and delivery. Through collaboration, generate high-quality, cost-effective solutions in compressed periods of time. About the team The Capacity Engineering team is a key contributor to efforts across AMZL which may impact the last mile network's capacity or utilization; this means we work cross-functionally to bring clarity to ambiguous situations and influence strategic decisions. Our mission is to ensure AMZL scales to the right capacity in the right place at the right time, and that we are continuously innovating to improve speed for customers and reduce costs to deliver. We are advocates for data-driven models of the real world, but seek frequent feedback (anecdotes and measurements) to better predict the ground truth. Basic Qualifications - Bachelor’s Degree in Industrial Engineering, Mechanical Engineering, or other STEM field - 4+ years of experience as a Project Engineer, Process Engineer, Project Manager, Manufacturing Engineer, or related occupation - Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems - Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.) - 2+ years of experience in a role where real-world constraints need to be considered or modelled and data/metrics are used to justify change Preferred Qualifications - Bachelor's degree in industrial or manufacturing engineering - Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent - Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level - Experience communicating with senior leaders both verbally and through written narratives Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,900/year in our lowest geographic market up to $126,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.