Redmond, WA, US
40 days ago
Operations & Lifecycle Analytics Lead, Project Kuiper, North America Consumer
Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

Project Kuiper is looking for a talented Senior Business Intelligence Engineer. This role is responsible for analyzing large sets of data and building pipelines for automated dashboards and reporting in support of North America Consumer Operations and Lifecycle Management teams. A successful candidate will be independent, comfortable with ambiguity, and adept at dealing with large volumes of data, including geospatial data. We are looking for someone who has built end-to-end analytical workflows, has experience in data visualization, and is obsessed with driving insights on statistically sound data.

Key job responsibilities
- Analyze large data sets to identify patterns, understand drivers, and generate insights for professional installation demand, availability, and speed; customer experience, satisfaction, and churn; and customer contact trends
- Write queries to extract data and insights combining datasets within Kuiper with publicly available datasets
- Design, build, and maintain automated reporting, dashboards, and recurrent analysis in support of data driven decisions across North America Consumer Operations and Lifecycle Management teams
- Identify opportunities for automation to accelerate insight generation
- Analyze and create visualization of large geospatial data to drive subscriber growth strategies
- Leverage Amazon systems and tools to effectively work with, process, and analyze large datasets
- Deliver comprehensive, written strategy documents considering different types of data and inputs across a broad range of stakeholders


Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
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