Company

Cox Automotive - USA

Job Family Group

Business Operations

Job Profile

Operations Management Analyst II

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $64,200.00 - $96,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

The Operations Analyst II is responsible for ensuring and improving the performance, productivity, efficiency, and profitability of departmental and organizational operations through analysis, executing on strategies, campaigns, and operational efforts while leveraging operational process knowledge. The Operations Analyst II will collaborate with Operations stakeholders and key stakeholders across the organization to enable strategies and initiatives that impact primarily Client Facing Operations teams. The role demands the ability to sift through complex information and prioritize critical tasks. The candidate should demonstrate proactive communication and the ability to work independently while fostering a collaborative team environment. Proficiency in Microsoft programs is necessary. The candidate should also exhibit a strong work ethic, high energy, motivation, enthusiasm, and ambition.

Key Responsibilities:

Responsible for leading and project managing key enablement data initiatives, translating ideas into action, executing strategies, campaigns, and operational efforts. These efforts must be coordinated across multiple functions to drive business efficiency and Operations productivity.Work with Operations stakeholders to fulfill data requirements, ensuring data analysis, metrics and insights are delivered.Work with Operations stakeholders to identify problems or opportunities, conduct research and provide recommended solutions based on analysis, and collaborate to implement and execute on decisioned solutions.Leveraging strong business knowledge to make decisions on behalf of the business when needed. Synthesize information to make recommendations when a decision is needed. Share advantages and opportunities of the solutions specifically for operations formulating recommendations to decision makers leveraging knowledge of the client and the initiative.Supports process improvement implementation through education, training, or other means.Decision-making through analytical and business principles daily to filter work.Manage multiple priorities within tight timeframes while maintaining ongoing attention to detail to meet turn times.

Job Knowledge, Skills and Abilities:

Applies knowledge of economic, financial, market, and industry trends to enhance individual, workgroup, and organizational performance.Detail oriented with excellent analytic skills and interest in identifying, fixing, and organizing solutions to problems.Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Teams with the ability to gain proficiency in other role specific software. Salesforce experience a plus.Strong presentation, written, and verbal communication skills.Strong interpersonal and collaborative skills and ability to lead through influence and navigate effectively within the organization to deliver results.Ability to maintain a client-centric focus.Ability to prioritize, organize, and manage multiple projects and initiatives at the same time.Ability to gather needs, analyze existing practices, provide recommendations, and implement new processes.Self-starter with a demonstrated bias for action and results with ability to work independently and as part of a team.

Required Education and Experience:

BA/BS degree in a related field and 2 years of related experience or an equivalent combination of education and work-related experience; MS degree and up to 2 years’ experience, or 6 years’ experience without a degree.Strong foundational knowledge of Microsoft tools.Prior work experience in the Auto or Financial service industry is preferred but not required.Effective communication (written and verbal) and interpersonal skills required.Ability to adapt to and work effectively within a constantly changing environment.Excellent customer service and problem-solving skills are required.Other duties as needed or assigned.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.