Boston, MA, USA
6 days ago
Operations Manager, Facilities

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Location: Boston, MA (Boston Logan International Airport/Delta)

Responsible for the management and operation of the properties and staff as directed by the clients and in accordance with the standards and procedures of Jones Lang LaSalle.

Facilities Management

Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safetyComplete quarterly onsite inspections which require manager to travel to each site.Verify all work has been completed to satisfactory standardsVendor management skills are required to ensure all vendors are delivering to the service levels expected and contracted toOversee daily operations of sites including setting priorities on work to be performed in collaboration with Facility Manager objectivesManage PM work orders for ongoing inspections and regularly scheduled maintenancePartner with MES to deliver high quality work order performanceEnsure that service levels are maintained at the appropriate levelAny and all other duties and tasks assigned

Client Service/Satisfaction

Develop and maintain positive client relationshipConflict resolution and solution analysisManage and Coordinate work requests with onsite staff

Compliance

Provides contract compliance management and quality controlResponsible for JLL Engineering compliance program

Budgeting/Reporting

Aid in preparation of budgets for operationsPreparation of regular and ad-hoc reports

Desired Experience and Technical Skills

Strong organizational and management skillsMinimum of 3 years of Facilities Management experience required either in the corporate environment, third party service provider or as a consultantStrong interpersonal and supervisory skillsStrong presentation skillsProficient in MS Office, and MS SharePointComputer proficiency in CMMS (Work Order) systemsAbility to supervise vendor performance during normal and off hours including weekends when necessaryPreferred  • Knowledge of real estate, management, accounting and building systems

Location:

On-site –Boston, MA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

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