Description Operations Manager – Network Losses Amazon is looking for a motivated individual for the profile of Program Manager for its Network Loss team. The role is a part of the India Ops under the Middle Mile Network Losses Program. Key job responsibilities -Deep dive and analyze key business performance metrics, identify gaps, create plans to mitigate and drive to closure. -Own regular business reviews with leadership and operational teams to audit ongoing performance against key metrics and program goal. -Cross functional coordination and alignment with different stakeholders. -Define new goals to measure the success of our program and drive health of the program. -Monitor and respond to stakeholder feedback. -Excellent written and verbal communication skills, including communication across all levels and teams in the organization: senior leaders, technical teams, finance, operations, and business leaders. - SQL, Data querying, excel proficiency, excellent deep dive skills - Knowledge or willingness to learn nuances of Operations We are open to hiring candidates to work out of one of the following locations: Bangalore, KA, IND Basic Qualifications - 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Preferred Qualifications - 1+ years of performance metrics, process improvement or lean techniques experience