At Amazon, we're working to be the most Customer-centric company on earth. If you'd like to help us build a world-class delivery experience, this is your chance to make history. The Amazon Pickup & Returns team is looking for a NA Operations Manager to join us in supporting Amazon’s automated, secure, self-service package delivery solution.

As part of the operations team you will work with business development, product, tech, customers and 3P vendors to manage the expansion of the network in both new and existing markets in North America. The Operations Manager will work independently and be comfortable influencing across multiple teams at all levels, both internal and external.

NA Partner Operations team owns the operational tasks for onboarding Locker and Apartment Lockers in US, CA, and MX and delivering towards network expansion goals in each country. The team consists of workstream owners who lead the critical steps of onboarding as well as work with the business development teams on process refinement and improvement for scale.

Key job responsibilities
- Project manage hardware deployment
- Build strong relationships with 3P vendors and internal teams
- Manage projects to stay on schedule and on budget
- Ability to understand and respond to building code permit updates/requests
- Maintain and develop SLA’s with vendors through daily management and process improvements
- Drive and support improvement initiatives of deployment activities to optimize for scale, schedule and cost