Operations Manager\n
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Objective \n

The Operations Manager needs to have knowledge of narrow and wide body aircraft, into-plane and third party GSE fueling, and ground handling. The Operations Manager will be directly responsible for overseeing the operation & special services personnel, take accountability for safety, resource management in those areas, operation standards, policy implementation and client relations, as well as controlling and managing the operations budget targets.\n
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Responsibilities and Duties \n\nResponsible for Passenger Service and Ramp Operations (ramp including into-plane fueling and third party fueling, and ground handling).\nFull accountability to the General Manager for Health & Safety issues, operational and financial performance.\nPlanning resource allocation in each business unit to include staff planning in line with customer requirements and budget\nRoutine liaison with customer representatives.\nLiaison with internal and external customers and agencies.\nProducing routine reports.\nSupporting the development of the business units with accurate and timely project work.\nLeading the station equipment planning cycle.\nEnsuring compliance with all internal and external operational and administrative requirements.\nEnsure the safe and secure operations, in accordance with the highest possible standards of health, safety, security and all government statutory requirements.\nProvide leadership for employee relations through effective communications, including coaching, disciplinary and positive recognition\nMentor employees for promotional opportunities\nWork closely with HR department to provide effective training and development program\nHold supervisor\/lead team accountable for timely and effectively handling of all employee related issues, focusing on improving performance and professional documentation\nResponsible for ensuring compliance for the attendance reliability program\nTrack and follow-up on late employees, sick calls and no show.\nEnsure that all employees are properly uniformed and equipped with PPE requirements\nEnsure that all damaged and defects to ramp equipment used are reported.\n\n

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies\n\nBachelor of Science (4 Year) degree\n2-3 years management experience in the Airport Ground Handling Business.\nPrevious experience in similar role\nA proven track record in managing a business unit.\nExperience in budgeting and financial management.\nExperience in operational planning and resource allocation.\nA working knowledge of GSE maintenance issues.\nUnderstanding of the wider airport operational environment.\nExperience and understanding of the commercial issues in aviation\nExperience of health and safety management\nMust pass pre-employment drug test\nAbility to lift up to 70lbs., comfortable with bending, kneeling pushing pulling various items.\n\n

Reporting Relationship \n

This position reports to the General Manager\n

Work Environment\n

This position operates in a professional environment, which may include exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft.\n

Physical Demands \n

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:\n\nCommunicate with customers and employees in person, on phone, and through radio communications\nMust be able to lift 50 pounds\n\n

Position Type and Expected Hours of Work \n

This is an exempt position. This position may require working evenings and weekends, and on scheduled company holidays to accommodate the needs of the customers and employees.\n

Travel \n

Travel is expected for this position to industry trade shows, sales opportunities, and new location start up as required.\n

Required Education and Experience \n\nDegreed professional with a proven track record of business development and business control management\nMinimum 5 years Aviation FBO management experience\nMinimum 10 years of business experience resulting in full P&L responsibility for a business, or financial responsibility for a significant functional area\n\n

Additional Eligibility Qualifications \n\nAbility to work evenings weekends, and holidays\nAcceptable driving record\nAbility to pass a background check\nDrug free employer\n\n

AAP\/EEO Statement \n

Million Air is an Equal Opportunity\/Affirmative Action Employer\/Protected Veteran\/Disabled\n

Other Duties \n

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.