Baños, Tungurahua
240 days ago
Operations Manager
Description

Who we are  

 

Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures  

What the role is  

 

The Location Manager is the main leader at the location, providing leadership to all Managers and staff and making sure the location functions optimally while achieving all financial, revenue and experience goals.  

 

What you will be doing 

  

Product   

Supervise the functioning of all product areas of the location (Front of the House, Back of the House, F&B, Kitchen, CoWork, Experience) optimizing all opportunities Connect with the Country and Global Product leads to ensure proper functioning of products in the location. Ensure location is properly stocked with all the necessary supplies and equipment. 
 

Finance & Accounting   

Manage the location’s P&L and reporting ensuring that all revenue, costs and data is consistent across all channels Ensure proper accounting recording and compliance with local accounting legalities Controls and systems for accounting on site are followed at all times and are in line with Selina guidelines 
 

Compliance   

Ensure compliance with all location-applicable laws and practices and report all issues that arise or may cause a disruption to the business 
 

Human Resources   

Act as direct manager for all the location Managers Lead and support the recruitment and selection process for open positions at the location. Create and manage the staffing plan for the location. Ensure that staffing has a low impact on P & L whilst maintaining high levels of service and experience. Be the location’s main POC for training needs assessment and delivery of training. Revise and manage the location’s payroll, benefits and incentive plans. Supervise the implementation of environmental health and safety plan at the location 
 

Revenue Management   

Meet and exceed the location’s revenue goals 
 

Sales   

Establish and manage the sales strategy for the location 
 

Marketing   

Generate local partnerships to promote the Selina Brand Create and manage the location’s marketing plan following brand guidelines Ensure proper use of the brand guidelines 
 

Experience   

Support and manage an environment to provide a positive experience in all the Selina Communities (guests/visitors, employees & community). Ensure proper implementation of the experience/programming designed for the location Be present at the location to support team members in providing a great experience. 

 

What you need for the role 

  

Previous experience as department manager in a Hotel or F&BSound financial management skillsExcellent communication skillsEnglish fluent and Native Language of the LocationExperience working in multicultural environments (preferred)Sound understanding of processes and operational efficiencyStrong people management and negotiation skillsSolid abilities for reporting and analyzing information fordecision making

 

Benefits:  

 

-No dress code  
-Pets allowed (as long as your pet is friendly) 
-Multiple online training opportunities 
-On-site cultural events and wellness activities Volunteering with Selina Gives Back; because sharing is caring
-Huge discounts on the Selina experience on your stay, food and fun for you AND your friends and family (you can expect to be even more popular with your friends)
-We give you a birthday - day off
-Incredible referral program 
-Additional country-specific benefits; we can give you more information during the application process. 

 

Location: Ecuador - Baños 

Confirm your E-mail: Send Email