Operations Manager Essential Duties and Responsibilities + Oversee all aspects of operations including event preparation and services, housekeeping, public safety, engineering, ADA, fire & life safety and OSHA compliance. + Works with General Manager in the development and implementation of operational/departmental procedures. + Maintain & facilitate all aspects of the ALTUM system and work order flow. + Provide daily building inspections to ensure work is performed accurately and oversea quality control. + Administers preventive maintenance and work order programs. + Schedule, lead and advise housekeeping staff, security and maintenance team members. + Monitor, lead and advise third party contracted company, as needed. + Meet with appropriate staff to outline work that must be done for the day/week. + Approve all payroll hours worked for operational departments on a timely basis. + Prepare work schedules and assures adequate coverage for department and specific events. + Anticipate problems and appropriate solutions. Investigates, analyzes, and resolves operational problems and complaints. + Ensures that all operations equipment is maintained correctly. + Has knowledge of sense of timing as to what activities should be taking place within a time frame to accomplish necessary tasks to ensure a successful event. + Implement and train all employees on the operating procedures, preventative maintenance schedules, emergency plans, and safety/risk management policies that conform to the ASM Global standards and best practices. + Maintain equipment and supply inventory. + Responsible for the Master MSDS log in the building + All other duties as assigned. Qualifications + Valid GA Driver’s License + Friendly, positive, and upbeat attitude + Ability to communicate clearly + Highly self-motivated + Able to strictly follow all policy and procedures + Reliable and punctual Education and/or Experience + Bachelor's Degree from technical college with major in Management or Maintenance Engineering + Minimum of 2 years experience supervising or managing + Two to Three years related experience Skills and Abilities + Be familiar with operational procedures, facility capabilities, industry terminology, event related services and technical requirements anticipated for the facility. + Follow and adhere to all safety precautions, building codes, rules, regulations, risk management and emergency procedures. + Work effectively under pressure and/or stringent schedule and produce accurate results. + Meet the physical demands of the job. Must perform strenuous physical duties at times, including lifting, carrying, moving, and climbing. + Work independently, exercising sound judgment and initiative. + Good written, verbal, and interpersonal skills required; ability to interact with all levels of staff including management. + Proficient within computer skills and MS Office + Professional presentation, appearance, and work ethic. + Ability to work irregular/extended hours, including night, weekend and holiday duties as required. Must be available for after-hour emergency calls.