Operations Manager Summary **Title:** Operations Manager **ID:** 2071470 **Location:** Norfolk, VA **Job Function :** Operations Management Description Job Title: Operations Manager Address: 1124 Lance Rd. Norfolk VA 23502 We are looking for an **_Operations Manager_** . The **_Operations Manager_** coordinates and supervises warehouse, inventory, and customer service operations in a Branch Office to maximize branch revenue and profitability. A leading provider of specialized services to the global industrial, commercial and infrastructure markets, BrandSafway delivers access and scaffolding systems, forming and shoring, industrial services and related solutions to more than 32,000 customers worldwide. BrandSafway was formed when Brand Energy & Infrastructure Services and Safway Group combined in 2017. We are a corporation of 35,000 employees with operations in more than 35 countries. At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training and resources to be successful. Come join our growing team. **Responsibilities** + Supervise and coordinate scaffolding inventory management activities to maximize equipment usage rates. Procure equipment for jobs. Provide for timely and accurate pickup and delivery of scaffolding inventory to fulfill customer expectations. Process inventory reporting, balance inventory levels, and move and/or receive equipment from other branches to meet customer needs. Control inventory levels to reduce costs, while fulfilling customer expectations. Maintain continuous contact with customers and field personnel to reconcile service requirements with available materials. Complete and input customer orders. + Supervise warehouse activities to fulfill customer requirements. Schedule drivers and warehouse personnel, consistent with production requirements. Schedule deliveries, pickups, and transfers. Prioritize work and alter the work schedule to deal with shifting priorities during the workday or week. Train employees in new and/or improved work techniques. Provide training relating to and enforce safety regulations. Comply with federal (OSHA) and state safety rules and maintain safety and occupational health related reporting. + Supervise equipment maintenance efforts to maximize equipment availability. Oversee fleet management and insure compliance with DOT regulations. Schedule delivery truck and fork truck fleet preventative maintenance and coordinate daily equipment checks. + Supervise and/or perform customer service related activities. Review sales staff generated material lists for accuracy and/or missing items. Provide for count accuracy of outbound/inbound shipments. Coordinate office staff work activities to catch and remedy equipment shortages. + Provide leadership to and manage the work activities of direct reports (directly) and other branch employees (indirectly). Develop and continuously monitor personal performance management plans. + Perform general clerical work relating to inventory processing. + Directly supervises yard and warehouse personnel. Carries out supervisory duties in accordance with company policies and applicable employment laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. **Qualifications** + Requires education generally equivalent to a High School diploma. It is desirable for the incumbent to have attained additional business related education, such as an Associate’s Degree in Business. + Requires 2 to 5 years of operations management experience. + It is desirable for the incumbent to have previous experience in the construction industry. + Requires formal forklift training and 1-3 years of experience. + Requires PC proficiency, specifically with Microsoft Office programs such as Excel. + Requires excellent oral and written, skills to effectively communicate with employees, customers, and personnel at other branch offices. + Requires strong leadership abilities to inspire and coach employees to accomplish strategic goals and related tasks. This includes abilities that correspond to leadership, such as recruiting, selecting, training, motivating employees, and managing employee performance, developing and executing strategic business plans, and developing and administering operating budgets. + Requires ability to process complex time sensitive data and information from multiple sources, make decisions based on this data, and to effectively communicate the related required actions to customers and subordinate personnel. + Requires proficiency in spelling, punctuation, grammar, and basic business math. + Requires the ability to think critically and problem solve + Requires good organizational skills and good judgment in making decisions BrandSafway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or Vietnam or other era veteran status. **Notice to all potential job candidates:** Please be advised that BrandSafway will never require or ask for any fee from you in exchange for being considered, hired, promoted, transferred or having ongoing employment with us. It is a violation of our Code of Conduct if any employee requests any money or fee from you in exchange for any special treatment or consideration. If anyone, regardless whether an existing employee, or anyone else, requests payment of any fee in exchange for being hired into our company, you may confidentially contact our HR Compliance department at hrcompliance@brandsafway.com and provide the name of the individual and any other documentation or proof of such an act. \#LI-EP1