Wells Fargo is seeking an Operations Manager. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. **In this role, you will:** + Supervises day to day operations for an operational unit and/ or staff supporting international businesses, products, and systems. Under management guidance, supervises nonexempt staff to ensure effective delivery of services and adherence to all U.S. and foreign regulatory compliance procedures. Provides training, performance evaluation and coaching. Implements processes to maximize efficiency of operations. Manages the daily operation of team and liaises and develops a strong connection with other banking Ops and Representative Offices to provide timely response to local and offshore customers and handles difficult cases. Also, duties will include Implementing new Operating/ Control policies, legal and regulatory requirement; Safeguards the Bank free from Operating risks and review the control checkpoint at each processing workflow; Streamlines daily processing workflow, revises and updates the procedure manuals and prepares reports accurately on a timely basis and lead any projects as required. **Required Qualification** + University degree in Business, Commerce or any other discipline• 10-12 years of people management experience in International Funds Transfer, SWIFT, Federal Reserve Wire Transfer Payments, Foreign Exchange Payments• Ability to prioritize work, meet deadlines, achieve goals in a dynamic and complex environment• Strong attention to detail and accuracy skills• Ability to work effectively in a team environment• Sound risk management mindset and good understanding of compliance - AML/OFAC• Knowledge on Message types SWIFT, FED WIRE, CHIPS• Fluent in both verbal and written communication skills• Proven management skills with ability to analyze issues and provide solution in a tactful manner• Ability to work independently and provide support on flexible hours/working days• Demonstrated leadership, interpersonal skills and Transformation/ Change Management skills• Well organized, proactive, constructive and capable to motivate teamwork• Transition/Process migration experience in a shared service environment• Flexible in working in any shift **Posting End Date:** 4 Nov 2024 **_*Job posting may come down early due to volume of applicants._** **We Value Diversity** At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-407132