Operations Manager Overview: 

The Operations Manager is responsible for managing the order fulfillment and customer support processes at the Chicagoland office and warehouse.  This includes responsibility for exercising independent judgment to provide a seamless customer experience by leading the order fulfillment team. This may include project coordination, service coordination, warehouse and delivery functions, and/or installation.  Responsible for the identification, development and implementation of programs, policies and procedures that support total customer satisfaction, company profitability and market share growth. 

What Pella has to offer:

Competitive salary Annual bonus plan 401k plus 4% company match Medical, dental, and vision benefits Health savings plan Flex spending plan Company paid life insurance Company paid short/long term disability insurance Employee assistance program Tuition reimbursement Professional development/growth opportunities