21-Jan-2025
11 hours ago
Operations Manager
Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Organizes the plant in such a way that a maximum efficiency under safe working conditions is realized retaining quality and production standards

Primary Duties 

•    Visit the work area frequently to ensure compliance and discusses safety issues with team.  Explains to team that safety excellence is expected and is a requirement of employment.  Encourages the team to report incidents, near-misses and unsafe conditions. SKNA employees regardless of level, position or tenure are responsible for upholding the safety standards regulations and policies.

•    Carries out periodic reviews on what works and doesn't work within the function & process and define solutions

•    Conducts a Performance Development Reviews (PDR) with each employee of the plant's production (Management) function on an annual basis, and with the team as a whole, in order to address any issues inhibiting performance, either on an individual level or on the part of the production (Management) team as a whole

•    Reviews, on a regular basis with other members of the Plant's Management Team, the processes in the production (Management) function to ensure that they are delivering what is required in an effective manner

•    Keeps up to date on new development and foster learning & development among the team

•    Advises, in the first instance, the General Managers at the earliest opportunity of any concerns he/she may have regarding the Performance of the department and/or its processes

•    Oversees that cross training takes place among the team

•    Define KPIs for all direct reports (which are cascaded down to the individual team members) and ensure timely follow up and delivery with monthly reports to General Manager

•    Participates as a member of the Plant's Management team in formulating its business strategies, plans and budgets and monitoring its (subsequent) performance so as to ensure that the goals are achieved

•    Responsible for increasing the productivity of employees and machines by reducing down time and by improving efficiency

•    Develop and execute operational plans including performance targets and budgets

•    Lead the development and execution of processes and plans to meet all required Safety, Quality, Delivery and cost targets. Set standards of performance for and personnel

•    Promote and deploy the use of continuous improvement techniques and practices (lean mfg., 5S, factory physics, etc.).  Assure internal metrics (Top 10) and improvement efforts support company goals and objectives

•    Develops respective Programs aimed at the improvement of the quality level of the products and services in order to maximize customer satisfaction

•    Coach, empower, motivate and manage team of managers and individual contributors, including making hiring and termination decisions, performance evaluations, etc.

•    Initiate Training Programs for all levels of production employees in accordance with the short term and long term strategy of the plant (attitude, skills, know-how) with special attention to Health & Safety Programs

•    Stimulates, motivates and educates the plant employees, to create good working conditions, working relations and communication

•    Prepares, advises and implements machinery investments, layouts and other means that will increase capacity and will decrease cost

•    Manages the routine (daily, weekly, monthly etc.) processing activities typically associated with the function of an Operations Manager in compliance with the Standards set by the Group

•    Ensures that his/her direct reports have the knowledge and skills, encourages their development and flexibility, co-ordinates their work and provides guidance and support whenever necessary

•    May be assigned to other projects and duties

Job Qualifications

•    Excellent interpersonal & communication skills (verbal and written), dealing with individuals at all levels; comfortable to represent the company in the best possible light, using various means of communication (presentations, customer briefs etc.)

•    Computer proficiency - Advance MS Office

•    Bachelor's or Master's degree in business, in industrial packaging or a related field (i.e. manufacturing industry) preferred

•    10 + years' experience in TQM, ISO, Six Sigma, Lean Manufacturing or Process Improvement

•    High energy, with the ability to work in fast-paced environment

•    Proven leadership skills and ability to motivate & develop both senior and junior level staff

•    Ability to work with various departments (sales, finance, HR etc.) to resolve challenges

•    Capable of building strong relationships internally and externally (e.g. key customers, suppliers etc.)

•    Able to drive team to continuously improve processes and foster good working relationships

•    Applies analytical thinking

•    Capable of stepping back and let the direct reports handle day to day issues with their teams

•    Set clearly defined targets for direct reports

•    Use sound commercial judgment in all dealings with external providers/suppliers

•    Ability to work against strict deadlines and deliver on time

•    Capable of prioritizing various tasks among team

•    Provide sound information to General Manager, supporting him/her in his/her decision making process

•    Display well developed organizational skills, demonstrate initiative & judgment

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
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