Operations Manager

We have an exciting opportunity for a Operations Manager to join the Homicide team  working 22.5 hours a week.

Do you want to make a difference every day?  Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability?  Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

 

 

County/Borough Home based Office location Covering West of England and Wales Full time/Part time Part time Hours per week 22.5 Work schedule Wednesday, Thursday and Friday Basic Salary £21,420.00 per annum (FTE £35,700.00) Allowances Home Working Contract type Permanent DBS required? Yes Police vetting required? No Closing Date 25/02/2025 Ref No 5950 Documents Operations Manager_Project Manager JD.pdf
(PDF, 157.39kb)

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Ongoing training & support with opportunities for career development & progression

About the role:

We have an exciting opportunity for a Homicide Service (HS) Operations Manager to join our HS Operations Management Team.  This is a job share working 3 days per week (22.5 hours Wednesday/Thursday and Friday); you will be home based but expect extensive travel in the UK and Wales will be required. The HS provide exceptional support to people affected by murder and manslaughter.  We work closely with Major Crime Teams within police forces across England and Wales. The HS family team integrates fluidly with the HS CYP and Peer Support teams to provide cohesive and effective advocacy and support service to eligible service users across England and Wales.  We also support families of British Nationals murdered abroad and so work closely with the Foreign, Commonwealth and Development Office who refer into the HS.

This role requires regular travel, and overnight stays away from home and is considered an essential requirement.  If you are unable to travel because of a disability, please indicate this on your application in your personal statement so we can explore the feasibility of alternative arrangements.

You must reside in the West of England or Wales to apply for this post.

You will need:

Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments Experience of leadership and management and implementation of change management processes. Ability to effectively manage demanding and competing work priorities, achieving successful results across team and service  Extensive working experience of the impact of trauma and bereavement and the importance of trauma informed practice Experience and knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care sector Undergraduate degree or relevant professional qualification such as ILM level 5 or above or extensive experience in a supervisory role with budget management and target driven

Please see attached Job Description and Person Specification for further details

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.