Operations Manager Job ID 210438 Posted 10-Mar-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Bristol - England - United Kingdom of Great Britain and Northern Ireland **About the Role:** As a CBRE Engineering Ops Manager, you will manage a team responsible for implementing, coordinating, and managing all mechanical and electrical operations for a facility, campus, or portfolio of buildings. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems. **What You’ll Do:** + Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations. Oversee the recruiting and hiring of new employees. + Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. + Assist team with operations and maintenance issues. + Direct contractors, subcontractors, and engineers on the entire maintenance aspect. + Supervise and manage the daily operation of facility controls and asset management systems. + Enforce and merge customer engineering, maintenance standards, and requirements into the facility maintenance program and any configuration changes. + Support preparation of annual operating budgets. Evaluate, forecast, and manage operations and maintenance costs for a specific location. + Schedule maintenance activities complying with customer operational requirements. + Support operational analysis of all engineering related performance metrics (KPIs). + Drive continuous improvement and innovation. Support the undertaking of peer reviews, site assessments, and technical competence evaluations. + Integrate with clients for reconfiguration, changes, and operational requirements. + Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. + Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. + Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes. **What You’ll Need:** + Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Membership of an Engineering related professional body i.e. CIBSE/ IEE preferred. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. + Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. + Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. + Excellent client relationship skills. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Extensive organizational skills with a strong inquisitive mindset. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)