Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We're seeking an Operations Manager, Customer Due Diligence to join our team on a fixed-term project. The role involves managing daily processing functions and infrastructure maintenance to meet service level agreements in support of critical business requirements. Join us in unleashing the potential of every business!

Are you ready to make your mark? Then you sound like a Worldpayer.

What you'll own

Manages the processing environment to protect production systems critical to the success of the business.

Delivers an operations environment that meets all service level agreements, e.g., 24/7 availability, response time parameters, etc. and availability targets.

Develops and recommends tactical and strategic plans for processing operations.

Selects, trains, develops and leads an efficient and effective processing team.

Identifies and recommends cost-saving and continuous improvement initiatives within the processing area.

Ensures all backup and recovery and disaster recovery processes will meet or exceed business requirements.

Develops and implements team standards and procedures that support departmental standards and procedures.

Develops and executes project plans, budgets and schedules for documentation of work and results.

Develops, manages and forecasts the budgets for the relevant cost centers.

Other related duties assigned as needed.

What you bring

Bachelor’s degree or the equivalent combination of education, training, or work experience.

Knowledge of all processing phases

Knowledge of processing administration and processing activities and controls

Knowledge of Worldpay products and systems

Proficiency in client communication and escalation management

Knowledge of project management methods and techniques

Proficiency to effectively supervise, lead and manage staff members

Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

Excellent problem solving, team and time management skills managing multiple deadlines for self and others

Proficiency in evaluating the performance capabilities of subordinates as well as counsel subordinates in development and/or corrective discipline

Proficiency in making projections of future expenses based on analysis of cost effectiveness of past expenditures

Proficiency to operate independently

Worldpay perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

A competitive salary and benefits.

Time to support charities and give back to your community.

Parental leave policy.

Global recognition platform.

Virgin Pulse access.

Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.

Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.

Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you.

To find out more about working with us, find us on LinkedIn.

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Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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