Job Title: Operations Manager, Americas Fulfillment Center

Location: Everett, WA

Job Summary: Fluke is seeking a highly motivated and experienced Operations Manager to oversee all aspects of our Americas Fulfillment Center. This individual will be responsible for managing a team of approximately 60 individuals, including direct reports of 3 front line managers and 1 business systems analyst. The Operations Manager will ensure the efficient and effective operation of the fulfillment center, optimizing processes to meet service level agreements and enhance customer satisfaction.

Key Responsibilities:

Team Leadership: Manage and motivate a team of fulfillment associates, assigning tasks, monitoring performance, and providing coaching and development opportunities. Inventory Control: Oversee the receiving, storage, and management of inventory levels, ensuring accuracy and minimizing stock discrepancies. Order Processing: Monitor the order fulfillment process from receiving customer orders to picking, packing, and shipping, ensuring timely and accurate order completion. Operational Efficiency: Develop and implement strategies to optimize warehouse operations, including workflow improvements, space utilization, and process automation. Quality Assurance: Implement quality control measures to prevent errors during picking, packing, and shipping, ensuring customer satisfaction. Performance Metrics: Track key performance indicators (KPIs) like order accuracy, shipping time, and productivity to identify areas for improvement. Cost Management: Manage warehouse expenses including labor costs, shipping costs, and inventory carrying costs. Technology Utilization: Utilize warehouse management systems (WMS) and other technology tools to streamline operations and improve data accuracy. Compliance: Ensure adherence to safety regulations, shipping guidelines, and other relevant compliance standards.

Required Skills:

Leadership Skills: Ability to motivate and manage a large team in a fast-paced environment. Analytical Skills: Data analysis to identify trends and make informed decisions regarding operational improvements. Problem-Solving Skills: Ability to quickly identify and resolve operational issues. Organizational Skills: Excellent planning and time management to prioritize tasks and meet deadlines. Technical Skills: Proficiency with warehouse management systems (WMS) and other relevant software. Communication Skills: Effective communication with various stakeholders including team members, customer service, and suppliers.

Qualifications:

Bachelor's degree in Operations Management, Business Administration, or a related field. Minimum of 5 years of experience in a fulfillment center or warehouse management role. Proven track record of managing large teams and improving operational efficiency. Strong understanding of inventory control, order processing, and quality assurance.

Fluke Overview:

Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a market leader with a proven reputation for reliability, quality and safety.

A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand. 

 

 

#LI-RB

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.