About this role:

Wells Fargo is seeking an Operations Manager responsible for activities that support the operational infrastructure, performance, and efficiency.

In this role, you will:

Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional areaDevelop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and complianceEngage stakeholders and internal partners associated within the Operations areaWork independently on moderately complex issues and projectsIdentify opportunities for process improvement and risk control development and escalates issues to more experienced managementProvide training, performance, evaluation and coaching of less experienced teamMake decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectivesInterpret and develop policies and procedures for operation functions with low to moderate complexity within scope of responsibilityProvide responsibility for budget and financial performanceCollaborate and influence all levels of professionals including more experienced managersLead team to achieve objectivesManage allocation of people and financial resources for OperationsMentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years of leadership experience

Desired Qualifications:

4 years experience in Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, education2 years Leadership experienceDirectly manage /supervise team membersResource should possess Commercial covenant calculation knowledge or covenant calculation knowledge of Wholesale Loan ServicesDrive and motivate team members to achieve / exceed the set productivity targets.Support in process expansion, staffing and new hire trainingIncrease effectiveness of staff and tools by recognizing opportunities for development and proactively creating new systems and structures      Interface and effectively communicate with India and stateside managers on production, quality and security guidelinesConduct business/ performance reviewsAssistance on any transitionsTo analyze and interpret complex data and create Business MISFlexibility to work in shifts, business travel (if required)  & Open for lateral opportunities as per the business requirementsDelegate tasks, continuously learn from the environment and support peers/TMsStrong Accounting concepts (General Accounting, FR, Audit, PnL)Ability to read and understand loan agreement documentsExperience of more than 8-10 years in MNCs, offshore Units, (Banking sector preferred).Knowledge in Banking, handling Loan agreements of business clientsMust be amenable to work on US shift (night shift), Monday - Friday.

Job Expectations:

Good knowledge of accounting and corporate financial accounting system.Good understanding of financial ratios and knowledge on Moody’s Risk Analytics would be an added advantage.Good knowledge on GAAP Accounting / International Financial Reporting Standards.Ability to read & interpret financial statements.

Department Overview:
The Business Services team across locations provides processing and voice support and to enable a follow-the-sun delivery model for Wells Fargo that would help us service our customers faster. Business Services teams perform bank operation processes across divisions of WF Home Lending, Wholesale Ops, Wealth & Investment Management (WIM), PVSI & Community banking.
 

Posting End Date: 

9 Dec 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.