We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
 Do you have hospitality and management experience? Stay Sojo Furnished Living provides furnished corporate apartments nationwide and has a new opportunity for an Operations Manager in Glendale, AZ. In this position you will be responsible for overseeing daily operations of furnished apartments. This role will require delivering exceptional guest services to in-house guests, management of housekeeping services, conducting quality inspections of units between guests, as well as monitoring the property on a routine basis.

What you have   

High School Diploma or Equivalent2+ years operations and/or customer service experience in a similar field of work2+ years supervisory or management experience preferred  Exceptional customer service skillsManagement and good organizational skills  High emotional intelligenceGenuine desire to help othersExcellent communication skills, both verbal and writtenAbility to interact patiently, tactfully, and diplomatically with internal and external guests and vendorsProficient in Microsoft programs (Word, Excel, Outlook)Bilingual a plus

  

What you’ll do   

Manage operations/housekeeping team to efficiently perform tasksAddress guests' service needs in a professional, positive, and timely mannerConduct inspections of units for cleanliness and condition of furnishings between guestsManage inventory and order supplies as neededCoordinate replacement of furnishings as neededMonitor property during stated coverage hours, including evenings and weekends to ensure quiet peaceful environment for all residents

As an Operations Manager, you should have good grammar and writing skills, be self-motivated, problem-solving in nature, and well organized. You should also be friendly, energetic and assertive as well.  

Physical Demand   

Ability to stand for extended periods of time   Ability to bend   Ability to lift, pull 50 lbs   Ability to communicate clearly   Ability to work long hours as needed   

  

Mental Demands: 

Make sound judgments quickly   Work on multiple tasks, making appropriate progress towards deadlines   Able to work independently, take direction, and provide direction to others   Manage differing personalities within the property, the resort, and the community   Maintain the highest degree of confidentiality   Ability to work effectively in stressful, high pressure situations   Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary 

Notice: Please be advised that the hospitality business operates 24 hours a day, seven days a week, including weekends and holidays will be required. This position requires open availability on weekends and evenings.  

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.