Job Summary Provides administrative leadership assistance to the operations of assigned department(s). Responsible for business and market development and all regulatory activities. Job Duties + Provides operational accountability and administrative leadership for assigned areas. + Serves as department liaison with outside constituents and as an active participant in assigned management forums. + Collaborates in developing, revising, and auditing all department policies and operational procedures. + Develops business plans (i.e. budgets, facilities and capital analyses, market analyses, growth plans, operational contingency plans, information systems). + Oversees the development and implementation of all strategic and tactical operational plans. + Responsible for the financial performance of all assigned areas. + Develops, implements, and achieves budgets and provides input into business plans, financial pro-formas, and operational contingency plans. + Implements activities and tools that consistently educate and focus staff on key performance indicators. + Facilitates active engagement and communication with department staff via formal meetings and informal interactions. + Handles all employee relations activities (i.e. coaching, counseling). + Assists with related activities for physician staff. + Assesses staff and facilitates skill development for all personnel as needed. + Leads and monitors annual staff patient safety education. + Directs and monitors ongoing compliance with regulatory requirements in collaboration with performance improvement staff. + Monitors all incidents, and ensures all events are reported immediately. + Directs department activities to meet patient access and efficiency goals. + Guides outpatient care management activities. + Participates on teams designed to improve care. + Directs preventative maintenance and repair of facilities, equipment and grounds, monitors and maintains interior and exterior cleanliness and aesthetics of facilities, and implements appropriate security measures. + Coordinates purchasing activity, including but not limited to monitoring inventory and supervising the ordering of items as needed. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details Geisinger cares about not only its patients and members but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity   Benefits of working at Geisinger: + Full benefits (health, dental and vision) starting on day one  + Three medical plan choices, including an expanded network for out-of-area employees and dependents   + Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)   + Company-paid life insurance, short-term disability, and long-term disability coverage   + 401(k) plan that includes automatic Geisinger contributions   + Generous paid time off (PTO) plan that allows you to accrue time quickly   + Up to $5,000 in tuition reimbursement per calendar year   + MyHealth Rewards wellness program to improve your health while earning a financial incentive   + Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones   + Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.   + Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance. Education Bachelor's Degree- (Required) Experience Minimum of 3 years-Managerial/Supervisory (Required), Minimum of 3 years-Healthcare (Required) Certification(s) and License(s) OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.