Pittsburgh, PA
63 days ago
Operations Manager (Proctoring), Duolingo English Test

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. 

Read our blog to learn more.

About the role

Help us transform the English proficiency test industry and work with a global workforce to make the Duolingo English Test a success!

We are hiring an Operations Manager to join our Duolingo English Test Proctoring Team and to work out of our Pittsburgh office. This is the ideal role for someone with general or people operations experience who is excited to work and grow in a fast-paced, innovative environment.

 

  You will...

Manage people operations for a large contractor team Monitor operational processes and procedures to identify areas for improvement and implement solutions Support team in executing daily tasks and addressing operational issues Be on call on a rotating basis for 2-3 weeks each quarter (no overnight shifts)

 

  You have...

4+ years of people operations experience Experience communicating between different groups of stakeholders Strong spreadsheet and analytical skills A passion for making education accessible to all

 

  Exceptional candidates will have...

Proven record working with large international contractor teams Assessment operations background

Take a peek at how we care for our employees' holistic well-being with our benefits here.

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact your recruiter.

Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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