Job Overview

Weatherford, a leading organization in the Oil & Energy industry, is seeking an experienced and dynamic Operations Manager TRS to lead our field operations with a strategic mindset. This pivotal role is responsible for the planning, organization, leadership, and management of operations, ensuring the highest standards of safety, quality, and financial performance.

Responsibilities

Manage and lead a team of technical support specialists, providing guidance, coaching, and performance feedback. Develop and implement operational strategies, policies, and procedures to streamline processes and improve efficiency. Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions. Collaborate with cross-functional teams, such as sales, product development, and customer service, to ensure seamless operations and customer satisfaction. Oversee the allocation and scheduling of resources to ensure adequate coverage and timely resolution of technical issues. Manage escalated technical issues and provide guidance to the support team for complex problem resolution. Ensure compliance with industry standards, regulations, and company policies. Identify and implement training programs to enhance the technical skills and knowledge of the support team. Manage the operational budget and control expenses within allocated resources.

Skills:

Strong analytical and decision-making abilities Excellent communication and presentation skills Proven ability to lead and motivate teams Knowledge of industry regulations and best practices Proficiency in project management methodologies Ability to work in a fast-paced, dynamic environment

Qualifications:

Bachelor's degree in Engineering, Science, or an equivalent field. Minimum of 7 years of relevant experience in operations, including 2+ years of P&L responsibility. Comprehensive understanding of the product line, technical job planning, customer requirements, and market conditions. Excellent leadership, interpersonal, problem-solving, and strategic thinking skills. Proficiency in relevant systems and software, including JDE, Hyperion, TapRoot, PeopleSoft, Salesforce, and FieldFX (where applicable). Fluency in English, both written and verbal.

#LI-MD1