Basic Function

The jobholder contributes to the growth and profitability of Stradcom Corporation by ensuring client relationship through the understanding of the project direction, impending changes and requirements as well as initiates supporting activities for the smooth and timely implementation of interconnectivity projects. He/She assists in the management of the day-to-day operations of the assigned interconnectivity project/s to achieve revenue targets.

Duties and Responsibilities

Ensures that excellent relationship with the client and interconnecting agencies are maintained and enhanced; Assists in the timely acceptance and implementation of the new functionalities and/or new projects to generate additional revenues for the Company; Ensures that daily production reports of each respective agency are effectively monitored and that daily forecasted revenues are met; Assists in ensuring the timely collection of payments from existing projects and other initiatives are met; Assists the other Operations Officers in reviewing operating results and recommend appropriate measures; Acts as a liaison between concerned departments, key project participants and clients; Assists in completing timely project status updates and reports to management, clients, and third-party contractors; Monitors the day-to-day operations of the assigned projects to ensure that the highest level of client satisfaction is met at all times; Assists in the preparation of revenue forecast, budget, plans, strategies, and requirements needed for assigned interconnectivity projects; Generates and prepares reports required by the department and/or FVP for the Operations Department ; Attends and participates in regular meetings, conferences, and other pertinent events; and, Performs other job-related tasks that may be assigned by his/her superiors from time to time.