Operations Planner
LEGOLAND
**What you'll bring to the team**
The Seasonal Operations Planner is responsible for ensuring seamless and efficient operational planning and workforce management across Thorpe Park. The role focuses on resource scheduling, consolidating reports, and acting as a subject matter expert in staffing solutions. Working collaboratively with cross-functional teams, the Operations Planner drives operational excellence by improving resource planning, optimizing cost efficiency, and ensuring alignment with the Park's strategic goals.
**Qualifications & Experience**
+ Proven experience in workforce planning, operational scheduling, or resource management, preferably in a fast-paced, guest-focused environment such as hospitality, leisure, or attractions.
+ Demonstrated experience working with scheduling tools, workforce management systems, and analysing operational data to drive resource efficiency.
+ Strong understanding of labour laws, compliance standards, and best practices in workforce planning and resourcing.
+ Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with operational planning systems.
+ Excellent communication and interpersonal skills, with the ability to manage stakeholder relationships.
**Benefits**
+ Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
+ 25% discount in our retail shops and restaurants
+ 40% discount online off LEGO, and much more!
+ Free bus from Staines station for all employees
+ Fortnightly pay
+ Free staff parking
+ Ongoing training & development to have a longer-term career in Merlin
+ Access to Perks at Work which 30,000+ national & local employee discounts
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible.
Submit a Referral (https://seasonalcareers-uk-merlinentertainments.icims.com/jobs/8924/operations-planner/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883)
**Location (Country-County-City)** _UK-Surrey-Chertsey_
**Job ID** _2025-8924_
**Employment Type** _Full-Time_
**Offer/Contract Type** _Fixed End Date/Seasonal_
**Location Name** _Thorpe Park Resort_
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