SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Managed Services Operations Processor

Locations: Arlington, TX | Fort Worth, TX | Hybrid

Get To Know The Team:

SS&C | Innovest, a leading provider of Unique Asset Managed Services, is looking for a candidate to join its Unique Asset Management Team.

Why You Will Love It Here!

Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeansYour Future: 401k Matching Program, Professional Development ReimbursementWork/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid HolidaysYour Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental LeaveDiversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on DiversityTraining: Hands-On, Team-Customized, including SS&C UniversityExtra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

The Operations Processor performs a variety of first touch functions for clients, vendors, and internal business partners.  Key functions in this role include obtaining, sorting, analyzing, scanning, and validating documents into the proper channels. This role will access multiple internal systems to determine proper information and processing. Understanding the business is important for the operations processor successful in this role.  Our clients and internal partners depend on us in order to process  requests in a timely manner. Flexibility is a key part of this role as our representatives are asked to switch gears throughout the day in order to assist the department with meeting critical cut-off times during periods of high volume spikes.  We are looking for a results oriented person who is looking for not just a job, but a career, with an opportunity to grow and contribute toward business success. 

Be the face of SS&C by greeting, coordinating parking validation and support of office visitorsResponsible for office management, including ordering suppliesHandle all administrative duties for the Ft Worth officeOwn handling, distribution of inbound and outbound mailProcess change of address lettersUsing the system, identify accounts to determine proper routing of documentsAnswer inbound calls, ascertain the purpose of the call, handle or route the call to the appropriate partyHard and soft copy file maintenance and storageMay be required to perform other miscellaneous duties

What You Will Bring:

Ability to build and maintain relationshipsHigh level attention to detail, productivity, accuracy and accountabilityCapacity to prioritize and work efficiently in a structured environmentStrong attention to detail with demonstrated ability to process work accurately in a high volume environmentAbility to learn, adapt quickly and understand procedural conceptsCan serve as a Subject Matter Expert and a resource to others in the department, to help resolve issuesProficient data entry and computer skillsFlexibility with regard to both schedule and role as associates may be called to perform work outside of the teams core functions, in response to work volumes and business demandStrong organizational skillsHigh level of professionalism

Minimum Job Requirements:

High School Diploma2 years of customer service and operationsMicrosoft Products knowledge required: Outlook, Word, ExcelValid driver’s license and transportation

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.