San Jose, San José, Costa Rica
21 days ago
Operations Program Manager, Product Launch

The Microsoft Business Operations Product & Launch group is a dynamic and fast evolving team with a mission to deliver Microsoft’s products and services to market with speed, quality, and compliance. The organization is responsible for working with internal stakeholders to ensure the successful launch of Microsoft products and services to Commercial and Consumer customers. Our focus is on scale through automation & continuous improvement, operational excellence, and timely delivery to customers and marketplaces worldwide. We are looking for passionate, high-energy individuals to help achieve our mission of executing a world-class launch service.

 

As a Operations Program Manager, Product Launch, you will be responsible for working with internal stakeholders (e.g. Product, Marketing, Engineering, Finance, Tax, etc.) to understand, capture, and translate launch requirements into high quality configuration that ensures Microsoft’s broad catalog of products and services ship on time, to the right regions and channels, and at the right prices. You will do this through process excellence, data analytics, quality assurance, and by leveraging automated solutions. This opportunity will allow you to develop deep business acumen across Consumer and Commercial business lines, execute across different launch process and systems landscapes, and play a critical operational role getting cutting edge Microsoft products and services to market. You will get to partner with a worldwide team of Product Operations pros in a flexible environment that supports hybrid work.

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

 

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

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