Who We Are: 

When you join Traffic Tech, you join a team that keeps the global economy moving – literally.  

Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient solutions for moving freight by land, sea, and air. 

Your Part in It: 

Working out of Monterrey, MX we are looking for our next Operations Representative.  You will be responsible for making sure the movement of freight across North America, or even across the globe, is coordinated and executed successfully according to our customers’ needs.  

Your work will support our rapidly growing Operations team and you will communicate thoroughly with other team members and Traffic Tech personnel. This position is a great opportunity to further your career within the extensive logistics’ field. The ideal candidates will be able to identify, pursue and foster new business through various operations strategies. Additionally, you will be called upon to work collaboratively with a team of professionals to provide logistics and technology solutions for your clients. Nurturing positive relationships internally and externally is paramount to the success of the Operations Representative.

                                                               OPERATIONS REPRESENTATIVE 

What the Job Entails: 

·        Creating and maintaining Strong customer Relationships 

·        Negotiating with Shippers and Carriers 

·        Shipment tracking – monitor pickup and delivery. 

·        Gathering required shipping documentation 

·        Effective and professional communication with clients and carriers 

·        Minor Accounting Functions and data entry 

·        On-site shipper visits for our Core Customers 

·        Secure opportunities with decision makers 

·        Establish relationships with account C-suite. 

·        Serve as a consultative resource to customers regarding service offerings and market trends. 

·        Maintain operational efficiencies for book of business. 

What We Are Looking For: 

·        Bilingual in English & Spanish 

·        1+ years’ experience in the logistics industry 

·        Customer service and sales experience 

·        Problem resolution skills, detail-oriented, high level of multi-tasking skills are a MUST 

·        Possess professional phone mannerisms. 

·        Outgoing personality; high energy; flexible 

·        Must be capable of working autonomously. 

·        Must be able to SPEAK read and write in both English & Spanish proficiently. 

·        Must be available to work Monday through Friday (8:00pm – 5:00pm) and every other weekend 

What We Offer: 

·        Robust industry with training and mentorship 

·        Competitive Medical and Dental benefits 

·        Life Insurance 

·        Personal and Volunteer time off 

·        Paid vacation after probationary period