Operations Research Analyst Tell me more Tell me less Job Descriptoin Under close supervision of CEO act as strategic initiatives analyst and customer operations analyst Perform data analyses using descriptiveinferential statistics regression analyses model building and time series modeling Use capital budgeting methodologies Use Zendesk web based software for reporting purposes communicate results to management of user volume data analysis via Rally Administration Tools RAT to demonstrate monthlyquarterly percentage increase in new clients Assist in program management for specific strategic initiatives resolution backlog tracking for reduction of resolution time use back end reporting tools via RAT to manage revenue generated by clients Manage technical inquiries by providing support on API inquiries Custom CSS iFrame configuration Assist in identifying revenue and targets with focus on client loyalty and retention assist in analysesimplementation of financial controls by reviewing business operations assist in implementing cost effective processes Assist with payment partner Vantiv Payment Systems using e commerce tools and web based software to manage chargeback audits settlements and outgoing payments Assist in oversight on new product development for compliance and policy implementation assist to identify areas of improvement within product donation experience to reduce financial loss due to fraud user error and transaction disputes assist in operational decisions on high risk and fraudulent transactions by screening clients using Lexis Nexus and IP verification software Requirements Bachelors degree or foreign equivalent in Business Administration or Marketing Plus coursework internships or experience to include data analysis descriptiveinferential statistics regression analysis model building and time series modeling and use of capital budgeting methodologies Experience and skills may be gained through academic coursework and concurrently while pursuing academic studies Location and Address Location of the job and interview is 995 Market Street Floor 2 San Francisco CA 94103 Applicants should mail resumes to Rally Piryx LLC Attn Jonathan Cole CEO 995 Market Street Floor 2 San Francisco CA 94103