Operations Research Analyst II Job ID: 250077 Location: DC - L'Enfant Plaza Full/Part Time: Full-Time Posting Open-Close 01/24/2025 - 02/08/2025 Union NRP Regular/Temporary: Regular **Job Description** **Department Marketing Statement:** Join a dynamic team at the forefront of WMATA¿s efforts to enhance capital programming and program management throughout the authority. In this role, you will conduct primary and secondary research, develop business analyses, identify and implement practical solutions to critical challenges, and support multiple high-priority assignments. You will also collaborate with project managers and experts across the organization. This is an excellent opportunity for a professional who is/are to further develop their skills in a supportive environment, focusing on: + Assist in developing cost estimates and Rough Order of Magnitude (ROM) during the budget cycle. + Support current and future Technical Service Requests. + Assisting with various task orders (such as Battery Electric Bus, Railyard Infrastructure, and Resiliency) to cultivate project management skills and understand the processes required by Metro for successful project delivery. + Participating in site visits to gain insight into the overall WMATA rail system and facilities to learn fundamental technical and engineering methods that support WMATA¿s operations. + Assisting in developing scopes of work supporting WMATA¿s capital initiatives and assisting with business cases, value engineering, cost savings and alternatives analysis. **MINIMUM QUALIFICATIONS** **Education** + Bachelor's degree in Statistics, Business Administration or related field **Experience** + Minimum of four (4) years of work experience (including internships) performing Data Science, Statistical or Industrial Engineering related work activities **Certification/Licensure** + N/A **Preferred** + Project Management Professional (PMP) Certification or equivalent + Master¿s Degree in Statistics, Business Administration or related field **Medical Group** Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations. **SUMMARY** The Operations Research Analyst II works on key strategic projects that seek to secure long-term improvements across all WMATA departments. The position involves research, analysis, solution design, implementation and evaluation of process improvement projects in support of operational departments. The Senior Operations Analyst position is required to build relationships at all levels of the Authority to secure lasting improvements in the way the Authority operates. **ESSENTIAL FUNCTIONS** + Gathers a broad range of quantitative and qualitative data using data collection methods suitable for the specific business environment, including surveys, workshops, interviews, and task analysis in order to build a deep understanding of business problems + Conducts analysis of quantitative and qualitative data to identify the root causes of a variety of business problems + Converts findings from analyses into actionable recommendations and implementable solutions + Produces a high volume of high-quality documents to support the design, communication and implementation of findings and recommendations, including but not limited to business process maps, slide presentations, dashboards, policies and procedures + Leads the execution of tasks and deliverables across projects to convert evidence-based research findings and recommendations into implemented solutions that are beneficial to the organization. This includes but is not limited to research, analysis, stakeholder engagement, implementation, change management, evaluation and monitoring + Builds and manages relationships with a broad range of stakeholders and partners at all levels of the organization, enabling deep understanding of business problems and implementation of lasting solutions. **The** **functions** **listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.** **Evaluation Criteria** Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience. Evaluation criteria may include one or more of the following: + Skills and/or behavioral assessment + Personal interview + Verification of education and experience (including certifications and licenses) + Criminal Background Check (a criminal conviction is not an automatic bar to employment) + Medical examination including a drug and alcohol screening (for safety sensitive positions) + Review of a current motor vehicle report **Closing** WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law. This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.