Operations Solution Developer II - Networking and Product Support
Edward Jones
**You could say we're at the center of the center.**
Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions. Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future - in the here and now.
**Job Overview**
**Position Schedule:** Full-Time
**Team Overview:**
The Networking & Product Support team delivers a broad range of services that support reconciliation of accounts, processing of mutual fund & pooled investment dividends and capital gains, CDSC fees, and linking. Additionally, the team supports execution of contracts with product partners, mutual fund fee invoicing, Workplace retirement operations, and 529 support & controls.
As an Ops Solution Developer II, you will be responsible for serving as the primary technology SME for the department, supporting large scale technology efforts as well as VBA changes/errors. Other responsibilities will include:
+ Support data query requests for the department
+ Support file monitoring and validation and statement controls
+ Create user stories and track relevant enhancements identified by internal stakeholders where gaps exist sharing regular updates with the team/department
+ Attend collaboration meetings/sprint reviews with digital product teams and serve as a primary liaison for the department's enhancement needs.
+ Provide regular feedback to DPM partners on progress and needs of the business.
+ Track life of enhancements and regularly present information to core teams and senior leadership on progress and changes.
**What You'll Do:**
+ Lead the design, development, testing, and implementation of varying complexity reporting solutions in non-production and production environments to support audit, regulatory, and business functions.
+ Create and support medium to large, web based processing and workflow applications for end users.
+ Build and maintain an extensive knowledge of current Mainframe, web, and client applications and how they interface with other enterprise systems.
+ Create detailed solution and system documentation, including test procedures and scenarios.
+ Contribute to the maintenance and support of the existing solution base, identifying opportunities for continuous improvement and innovation in the automation value steam.
+ Practice and promote agile development practices.
+ Provide guidance and mentoring to less experienced developers.
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (https://secure.edwardjonesbenefits.com/fleet/public/index/f914262d-0362-4682-bd1e-0ccd25f1dfb1) .
**Hiring Minimum:** $72700
**Hiring Maximum:** $119800
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**Skills/Requirements**
**What Experience You'll Need:**
+ Bachelor's degree in Computer Science, Management Information Systems, or related field preferred (or equivalent work experience).
+ 4+ years of software development/process automation experience
+ Intermediate to advanced proficiency in VBA and/or SQL
+ Working knowledge of Microsoft Office and Power Apps including Power Automate and Power BI
+ Database experience including IDMS, DB2, Oracle, Microsoft Access, flat files, or Data Warehouse
+ Working knowledge of ETL tools such Pentaho or rapid application development tools such as APEX
+ Ability to problem solve and quickly learn new technologies in a changing environment
+ Strong ability to work independently and contribute as a key member of the team
+ Strong written and verbal communication skills, including the ability to explain technical issues in business terms
****Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.****
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**Awards & Accolades**
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?\_sft\_category=awards-accolades)
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?\_sft\_category=awards-accolades-en-ca)
Read More About Awards & Accolades
**About Us**
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report (https://www.edwardjones.com/us-en/why-edward-jones/about-us/corporate-citizenship/purpose-in-action) .
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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