Who we are

Why Rensselaer?  Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer Polytechnic Institute is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth.

Job Summary

The Operations Specialist is responsible for responding to financial aid inquiries from prospective and current students and families as well as assisting in creating and updating student financial aid records.

Minimum Qualifications

High School Diploma or equivalent Minimum of two (2) years of work experience in an office or professional setting involving customer service or counseling

Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

Prior experience in financial aid, higher education, counseling, business, or related field 

Minimum Knowledge, Skills, and Abilities

Ability to work in a team environment and communicate effectively with other employees, faculty, and students in the campus community. Knowledge of various word processing, spreadsheet, and database software applications. Excellent verbal and written communication, organizational, and interpersonal skills. Must possess the skills necessary to deliver exemplary customer service. Ability to work in a fast-paced environment. Ability to perform basic financial functions. Excellent attention to detail. Ability to prioritize projects, handle multiple tasks and meet deadlines.

Shift

Business Hours: Monday - Friday

Starting Salary/Rate

Expected hiring rate: $18.50 per hour

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Job Posted Date

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities.

Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer.