Insurance Specialist
Robert Half Office Team
Description
We are looking for a detail-oriented Insurance Specialist to join our team on a contract to hire basis in Amherst, New York. This role involves managing technical and administrative tasks to ensure smooth daily operations, with a focus on supporting business office functions and clinical teams. The ideal candidate will possess strong organizational, communication, and problem-solving skills, and thrive in a collaborative environment.
Responsibilities:
• Prepare, proofread, and edit various documents, including correspondence, presentations, and meeting agendas, using Microsoft Office tools.
• Create and update patient Start of Care packets to ensure accurate and timely distribution.
• Scan and upload patient documents, including prior authorizations and closed filing, into the appropriate software systems.
• Handle incoming mail and faxes, ensuring proper distribution to relevant individuals.
• Verify patient insurance details on a monthly basis and request prior authorizations as required.
• Maintain open orders and assist with resolving billing issues for the organization.
• Manage office supplies, maintain equipment like the copier, and ensure a tidy work environment.
• Secure confidential information and comply with all organizational policies and procedures.
• Provide cross-functional support by serving as a backup for other team members and participating in cross-training activities.
• Attend necessary meetings and contribute to the coordination of office activities.
Requirements
• Proficiency with software such as Microsoft Office and EMR systems
• Strong skills in data processing, auditing, and compliance.
• Excellent communication skills to interact effectively with staff, patients, caregivers, and external departments.
• Proven organizational and time management abilities to coordinate multiple tasks efficiently.
• Familiarity with maintaining secure and confidential information.
• Experience in resolving billing issues and managing insurance verification processes.
• Ability to work collaboratively in a team environment and adapt to evolving priorities.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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