The specialist role is a multi-skilled individual contributor who is an expert in learning agility and adapting to new or changing business needs.  He/she will experience multiple operations environments and RELX businesses based on changing requirements, and will be exposed to new products, business units, and industries.  Initial assignments are likely to be project-based or limited duration for several months, with opportunity for exposure across a broad range of learning.  Based on competencies developed during initial assignments, individual preferences, and business requirements, the Operations Specialist can build his/her career path on a dedicated team or business unit or continue with rotational assignments across the scope of RELX businesses.

Qualifications:

Bachelor's Degree in any courseAt least 1-2 years of experience in customer service (calls, email and chat)Ability to work any time zone shiftsExcellent written and verbal communication skillsConfident in dealing effectively with internal and external customersAbility to calmly organize and prioritize your workload as you will be working across many different customer groups

 

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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