About Acrisure:

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

SBMA, a third-party administrator, is an affordable ACA-compliant benefits provider to thousands of employers. Their goal is to simplify the complexity of providing employee benefits. SBMA is different because of its personal service, speed of implementation, and innovative approach to benefits coverage.
SBMA has a current need for a full-time Operations Specialist I. This position reports to the Operations Manager. The Operations Specialist I will assist with the duties below. Qualified candidates will possess the ability to pay attention to detail, self-motivation, outstanding customer service skills (verbal and written), the ability to learn and use new computer systems and software, and the ability to work well in a collaborative environment. At least one year of medical benefits-related insurance experience is a must!

Essential Duties and Responsibilities:

Basic and Intermediate Group termination processing

Interpret, execute, and follow through on project management tasks

Email communication with broker partners and clients

Administrative work, primarily using Excel and other computer-based programs.

Various Audits via Excel

Data input for renewal processing

Projects as needed

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Competencies:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and Experience:

Prior insurance experience, required

A high school diploma or the recognized equivalent, required

Prior medical benefits-related insurance experience, required

Working knowledge of Microsoft Office (intermediate to advanced Excel knowledge)

Prior experience working in an administrative/office setting

Prior experience with Dropbox, preferred

Prior experience with Wrike, preferred

Salesforce CRM, preferred

HEALTHPAC database, preferred

Other Qualifications:

Must possess excellent attention to detail, verbal and written communication skills

Ability to work well independently on assigned duties and collaborate effectively with a team

Must be comfortable with Microsoft Office (Excel, Word, Outlook, etc.)

Must be comfortable using Slack collaborative messaging software

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Moderate stress due to regular deadlines and daily challenges

High finger dexterity while typing documents and forms

Occasionally lift up to 20lbs.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is done in a temperature-controlled, non-smoking office

Workstations are cubicles with moderately high sides

The noise level in the work environment is usually moderate

Pay Details:

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children’s Health at Helen DeVos Children’s Hospital.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.