Kitchener, ON, CA
2 days ago
Operations Strategy Lead

The Operations Strategy Lead will play an essential part in supporting the newly formed HP Platform and Print Software organization by working with the leadership team and broader organization to define and deliver HP’s strategic priorities and plan. You will provide critical support in driving our organization’s vision, goals, and initiatives.

The role supports strategy planning, execution, and goal setting. By analyzing market trends, competitive landscapes, and internal operations to formulate, implement, and monitor strategic plans that lead to sustainable business growth and improved performance. You will also be responsible for driving results and delivery through ongoing interactions, meetings as well as through a more structured weekly, monthly, and quarterly operating cadence. You will be constantly operating at the rhythm of the business, critically contributing to its success. 

We are looking for a versatile individual with strong strategic planning, program management, and operational skills who can navigate complex environments and influence stakeholders at all levels. If you are a dynamic and proactive leader with a passion for driving organizational excellence, we invite you to join our team and play a pivotal role in shaping the future of the Technology and Innovation Organization.

Responsibilities:

Strategic Planning: Partner with stakeholders to define and execute the platform's strategic objectives, ensuring alignment with the organization's overall goals and priorities.

Project and Initiative Management: Drive and/or support key platform projects and initiatives from inception to completion, driving cross-functional collaboration and ensuring timely delivery of outcomes.

Stakeholder Engagement: Act as a liaison between the stakeholders,  and internal/external stakeholders, fostering strong relationships and facilitating effective communication.

Performance Monitoring and Reporting: Develop and implement mechanisms to track and evaluate the performance of the platform against strategic goals and key performance indicators (KPIs), providing regular updates and insights to the platform executive.

Decision Support: Provide analytical support and strategic guidance to stakeholders in decision-making processes, leveraging data-driven insights and industry best practices.

Operational Efficiency: Identify opportunities to streamline and optimize operations, processes, and workflows, driving continuous improvement and efficiency gains. Drive towards organizational and operational excellence and scale.

Risk Management: Assess and mitigate risks associated with initiatives and operations, proactively identifying potential issues, and developing contingency plans.

Special Projects: Lead or participate in special projects and initiatives as assigned by the stakeholders, contributing to the achievement of broader organizational objectives.

Stakeholder Meetings: Help facilitate meetings, including running staff meetings, working sessions,  workshops offsites. Assist team by preparing agendas, taking notes, assigning action items, and following them through to completion.

Education & Experience Recommended:

Four-year or Graduate Degree in Business Administration, Finance, Economics, or any other related discipline or commensurate work experience or demonstrated competence.

Typically has 10+ years of work experience, preferably in strategic management, strategic planning and implementation, consulting, market research, or a related field.

Preferred Certifications:

Project Management Professional (PMP) Certification

Knowledge & Skills

Strong written and verbal communication skills; ability to draft polished slides. 

Strategic and methodical thinker that connects the dots between company priorities and broader macro trends. 

Collaborates effectively with others but can also work independently with minimal guidance and handholding. 

High level of maturity and comfort interacting with senior executives. 

Strong quantitative skills combined with great attention to detail. 

Experience with reading and understanding financial statements is valued. 

Ability to prioritize multiple time-sensitive workstreams and manage sensitive information with discretion. 

A can-do positive attitude and enthusiasm for TIO’s software mission


Cross-Org Skills

Effective Communication

Results Orientation

Learning Agility

Digital Fluency

Customer Centricity


Impact & Scope
Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity
Responds to moderately complex issues within established guidelines.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

HP Canada is an equal opportunity employer. We welcome the many dimensions of diversity.  Upon request by qualified candidates, accommodation of special needs may be considered during all stages of the selection process within the framework of the HP Accommodation Policy.  If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail hrgsglobalstaffing@hp.com. Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

In order to satisfy our contractual obligations with clients, the successful candidate will be required to pass a basic, standard Criminal Records check.  You will also be required to sign off on HP's Confidentiality, Non-Solicitation and Conflict of Interest Agreement.

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